About Us

It ain’t what we do – it’s the way that we do it

Being able to tap into the skills and experience of others to get the support you need will make all the difference to how successful your business is. But we’re well aware that what we do isn’t necessarily different…but how we do things certainly is.

Creating long term partnerships is at the heart of our service – partnerships that deliver guidance and support at every stage of the people management process…all of which will future proof your business, be that growth, consolidation or sale.

It actually matters to us that our clients and their employees get the best out of each other because, as we know ourselves only too well, the relationship between employer and employee is critical to the business and its success. So, when it comes to helping our clients to build great teams, our 50+ combined years of experience means that we’ve already been there and done it ourselves!

Why you would want to work with us…

  • We get real results, measuring the impact to demonstrate ROI.
  • Our 360° approach offers the strategic insight and practical support needed to streamline your HR operations and set you up for greater success.
  • We are experienced professionals with a rather unusual blend of business skills and are direct, honest and always do what we say we will do.
  • We like to keep things simple so we use practical and workable methods that you can relate to.
  • We challenge when we believe that current or proposed practices are not in your best interests.
  • We are transparent in all that we do – from our initial approach to the costing of projects, to the open and straightforward way in which we communicate.

With KCA, you can use our skills a little or a lot…whatever it takes to let you focus on driving your business forward.

If you want to work with us simply contact us to discuss your requirements or to arrange a free consultation.

Our Team

As a bunch of approachable and experienced recruitment and HR professionals, we have been around a few years…or several! And during this time we have learnt a thing or two about what works and, as importantly, what doesn’t, in recruitment, HR and people development.

Our knowledge and expertise is founded on working for others and for ourselves. We’ve become experts in recruiting the right talent for our clients and helping them manage and develop that talent effectively because, after all, your people matter if every piece of the business jigsaw puzzle is to fit together .

Managing Director

Kirsty Craig

As an SME owner and employer of many years, Kirsty is someone who knows all about the importance of having the right people in the right place doing the right things at the right time.Read More

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Head of Operation

Rachel Hough

Rachel has a degree in Psychology and then pursued a successful career as a qualified recruiter, add to that 15 years of commercial experience with Director level expertise in leading and managing teams to success.Read More

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Business Support Administrator

Kay Crayford

Kay began working in the recruitment industry over 15 years ago, where she worked alongside Kirsty for over a decade. Since then, she has continued a career in recruitment, working within various agency environments.Read More

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Resourcer

Becky Jones

Bringing 15 years’ experience as a successful Recruiter and Resourcer with her, Becky loves what she does and is particularly brilliant at building and managing client relationships. She is very skilled in sourcing managing and attracting the very best talent and has a proven track record of success in doing this very well for her clients. Read More

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Our Expert Associates!

Because we can’t be brilliant at everything any more than our clients can, we have formed strategic alliances with a select number of experts in their fields, whose values, ethos and attitude are in tune with our own.

Our HR associates are all members of the CIPD – the professional body for HR and people development and our training associates are well qualified both formally and by experienced in their particular area of expertise.

Our combined years of experience mean we and our associates can help in many areas, including:

HR Support…

  • Performance management
  • Employee relations
  • Employment law
  • Job analysis and competency development
  • Managing disciplinaries and grievances
  • HR strategy
  • Culture change programmes

Training & Development…

  • Training for new and existing managers
  • Leadership development
  • Business improvement
  • Personality profiling
  • Employee engagement
  • Recruitment skills
  • Coaching and mentoring